Frequently Asked
Questions

How do I make an appointment?

Book a one-on-one sparkle appointment at The Wild Way ApotheFairy located at 9 East Bridge in New Hope, PA here.

I used to do frequent popup events in shops all around the state, but once I opened up my Fairy HQ, I moved most of my appointments to the ApotheFairy. You may also till see me pop up in different places and at some festivals. Those events will be announced on social media.

How long does it last?

Each strand is attached to a single strand of your own hair and lasts until that hair sheds. Everyone has different shedding patterns at different times. Adults typically retain their strands for 3-6 months, on average. Some of our customers have strands that stay in for over a year! We call those “vintage strands”.

It is typical to lose a strand or two relatively early, within the first few days. For this reason, we ALWAYS give extra strands. The first few strands you lose are on us!

Can I brush (wash, etc) my hair with fairy hair in?

YES! You can do whatever you do to your regular hair while wearing fairy hair. Brush it (wide tooth comb or wet brush is best), wash it, heat style it (up to 350 degrees), color it, bleach it, keratin it. Anything is possible!

If you have strands that stay in for months through multiple processes, you may notice that they start to lighten or even strip of their color and turn silver. This is normal, and a sign that it’s time to make an appointment for some new sparkle!

How is it put in?

It’s fairy magic! We weave the strands on to one single strand of your hair using a technique that has been developed with years of practice and experience. We do NOT use glue, beads, or heat. We guarantee no damage to your hair.

We strongly encourage you to ask questions about the method of installment before getting fairy hair. We have seen some damage to people’s hair with incorrect applications (melting strands, losing chunks of hair).

How old do you have to be?

Fairy hair is perfect for all ages! Our youngest client was 6 months and our oldest was 96 years old!

FOR CHILDREN:
Fairy hair usually works best in adult hair. It doesn't last as long in our younger clients because their hair follicles are not as mature. We recommend starting with five strands for kids under five years old. We give this disclaimer so you don't have high expectations, but there is always an exception to the rule. Many of our clients under the age of 10 keep their strands for months!

  • While we don't have a specific age for a child to receive Fairy Hair, there are two requirements that must be met:

  • The child must give consent (verbal or otherwise)

  • The child must be able to sit in the chair by themselves and sit still.

How do I find you?

You can find me at The Wild Way ApotheFairy - 9 East Bridge in New Hope, PA.

Follow me on Instagram @WildfireFairyHair or @TheWildWayApotheFairy and on Facebook @PennsylvaniaFairyHair

How do I prepare for my appointment?

Hair that is clean, as product free as possible, and brushed free of tangles are best for the fairies to work with and can help your sparkly strands last longer.

Please arrive 5-10 minutes prior to your appointment time to ensure we run on schedule. If one person runs late, we all run late. If you are more than 10 minutes late for your appointment, you will be worked in to the next available opening in the schedule. We do our absolute best to keep things running on time. Please allow a half hour window as a precaution.

How do I cancel/reschedule?

All our appointments require a 24-hour cancellation notice (But please give as much notice as you can. Events have wait lists and we would love to offer your spot to someone else).

In the event of a no-show/no-call, you will be charged 50% of your appointment fee.

Our system sends a reminder 48 hours before your appointment to your email, where you will have the option to cancel or reschedule if needed. If you are unable to make changes online, please email us at wildfirefairyhair@gmail.com.